@AskNationwide my app is not working again this morning, I had to reload yesterday, is there a problem? @JamesKilford1 @AskNationwide I can’t see what can be done considering those purchases were mine through Amazon and Nationwide will just blame the ‘banking glitch’. Nationwide customers hit by problems with online and mobile banking. @AskNationwide the banking app is down (again) when will this be back up and running. @AskNationwide I've purchased a product from a company which I haven't recieved. Your website was malfunctioning this morning so I was still unable to do so. @AskNationwide unable to view or amend standing orders...is the app down or degraded today? @morgause2013 Is it just my services are down? They are saying it’s not them. @AskNationwide Is your online chat facility on the website down? Says to call durning normal opening hours but does not clarify what they are, just cut me off. Shocking neglect of your customers leaving them at tills unable to pay. @KELLYBEAR_ Just had a very embarrassing situation in a supermarket. No shortage in the account... and a very long wait on your phone line. @AskNationwide my app is not showing what is available in my accounts. @geoffh33 @AskNationwide No he doesn't. Clients can access their Nationwide accounts through online banking and mobile banking … Please advise ? I have not heard from you and the matured ISA is no longer showing on my internet banking. Nationwide also has a "service availability" page - which lets you know about planned maintenance or disruptions to online banking services, Nationwide's App, … Terrible experience, and had to have an Ombudsman who ruled in our favour to try to resolve the issues which is still ongoing, @AskNationwide Trying to make a transfer between accounts but it is not working. I have spoken with the MP yesterday who was helpful and has said he will raise the issue once again. Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. Nationwide has been forced to apologise to its customers, telling them it was "really sorry" for any inconvenience caused. You can confirm our registration on the FCA's website (https://www.fca.org.uk). @AskNationwide With the problems with debit cards, can I still use my credit card without any issues? Nationwide’s relationship with gives Nationwide members access to ’s banking products and services. It's happened twice in two weeks and there's no problem? @Sk26Princess @AskNationwide are there any issues with the mobile banking app? My Isa isn’t viewable on my internet banking so can’t find it myself. Lovely, friendly, helpful. Booming homes market sees Nationwide profits surge to £332m. The app isn’t working. @AskNationwide been told to use internet banking to sort out account problems. © Ookla, LLC. @AskNationwide - professional response. @benjamineverest @Carolin84622144 Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices. @Kast571 @Love_Fun007 Terrible experience, and had to have an Ombudsman who ruled in our favour to try to resolve the issues which is still ongoing, @bevketley I have online banking with other banks which are fine - but Nationwide online banking is a total nightmare. Cards have been declined in different places this afternoon despite sufficient funds being available. Customers who are struggling to use the service are being told to … @AskNationwide I need my savings account no, I cannot contact you without having access to internet banking which I cannot access as it does not accept my pass number.I need my account number to access it which I do not have either as it’s an internet account! @Presival3 Used it this morning but now its asking me to register for Internet banking before I can use it. Please advise. If you need further information, please see the useful links at the bottom of the page. Concerned. @bennydordy If you’re interested in seeing a breakdown of our Open Banking channel availability, then take a look at our latest report. It’s about when the nationwide credit card customer service don’t know their job properly, absolutely unprofessional. I thought not! Alternatively, you can send us a secure message through the Internet Bank: Log in to the Internet Bank. I still can't use my card online, Why do banks not open at the weekend anymore? @AskNationwide It’s a shame your appreciated positive attitude has not been the same experience in dealing with your travel insurance company you offer . Just woke up and tried it again and is tells me I need to register for Internet banking before I can use the app. Help please! @AskNationwide Thank you all. It’s not about the interest to be paid back. @AskNationwide hi there is a fee pending in my acc from Morrison’s. @lillylindsay96 It’s about when the nationwide credit card customer service don’t know their job properly, absolutely unprofessional. @empaige98x Tried to use my card in 2 supermarkets earlier and had payments declined... @markkinga @jacqui09_jones @AskNationwide I’m sorry but I have to reply to the DM here, as there was no outcome as expected @AskNationwide website states services are ok but my online banking states services are down. @AskNationwide @Kast571 My partner and I both had our cards in the past 20 minutes. If nationwide.co.uk is down for us too there is nothing you can do except waiting. @SarahNic3324 @AskNationwide issue with the app? @AskNationwide is there a problem with the app, currently not letting me log in, @paul70572975 @rosemarynewland i’ve been waiting ages for someone to answer and had no luck. You can confirm our registration on the FCA's website (https://www.fca.org.uk). Cards have been declined in different places this afternoon despite sufficient funds being available. @AskNationwide is there still issues regarding cards being declined? @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? Thank you. help. @AskNationwide I'm finding it harder to withdraw my money, Nationwide! @AskNationwide I've purchased a product from a company which I haven't recieved. Keeps timing out when trying to send money between accounts :/. Having problems logging in to Online Banking? @AskNationwide You seem to have an issue with displaying Credit Card transactions currently via the Nationwide App. Then "We're Sorry. @AskNationwide hi my card keeps getting rejected in-store at the co-op, although it works in other shops, but co-op does not seem to have an issue with other cards ? @NeilBar21191535 Nationwide Building Society customers looking to check their accounts or peruse mortgage rates via its online front door were left frustrated today as its website's front page told them it was, er, too busy. Nationwide building society has become the latest financial services company to be hit by IT problems, with customers reporting that they are unable to make payments or use online banking … @AskNationwide is the banking service on the app currently down or is it a problem with my app? Can you help with this, @AskNationwide are your online/banking app systems down I can't get any info - both on line and the app say you can not currently display my account although the service status on the web say they should be fine no disruption. @FaerieCorpsey The app isn’t working. @AskNationwide are there any issues with the mobile banking app? @Violet17886379 @Evergladeshotel @BallerSocial @AskNationwide I'm having same issue and they have removed their website have you got it sorted? Disgraceful! @AskNationwide Is there still an issue with your systems as I’ve just been declined again at a different store ? Massive thanks to Lauren @AskNationwide mobile phone insurance section. Is there an issue? (Your ISA rate - 0.01% - SNOW JOKE! Can you help with this, @BrownKlassen @AskNationwide Hi, still unable to access mobile or internet banking. @AskNationwide I am trying to find out about the interest that was paid to my Isa in 2019/20. They are saying it’s not them. 9am-2pm for people working??? @AskNationwide what time does your customer service phone line stop answering calls at? @markkinga @mafree54 @AskNationwide I'm having app issues and I've Dm'd you can you please respond. @AskNationwide the app currently says it is unable to show my account balance for my flex account. Is this to coerce working people online whilst still being able to service retirees with cash? How do I get a refund, i used my nationwide debit card to purchase the item. I can’t find which number I should call you on regarding this? @AskNationwide is there an issue with card payments ? I ordered it on 14th December, I've had no response from customer service. By law, we are required to ask your consent to show the content that is normally displayed here. @AskNationwide Hi, is there an ETA for the technical problem with payments being "held back" this morning yet please? @MadsLeigh1994 To find the right solution please read the following questions carefully. @TapeSlide Please help! On this page you will find information about any planned maintenance or disruption(s) to our digital services. Start a claim, check your status, and get more information. Any news? @Wooden_Cyclist1 Not clear how widespread problem is... @AskNationwide why are my bank cards not working using contacless or chip & pin yet will work on samsung pay! @AskNationwide technical issues on website for 2 days , cannot access my account. @AskNationwide - If a bank or building society outsource there service, it’s not clients problem when they can’t get to the bottom of the issue just like the problem I have right now, @Love_Fun007 @justjamieogden I've just tried to use mine on 3 separate occasions and it says my details cannot be verified, Hi :) is the app down? I have had a problem for months now. Extremely frustrating morning on the phone with someone who clearly had no intention of helping. Thank you. @AskNationwide unable to view or amend standing orders...is the app down or degraded today? Is this right? Clicking the link on the pop up states on the service availablity no issues however. And Service availability.. which takes be to a web page saying the service is fine, @AskNationwide is there still issues regarding cards being declined? Is this to coerce working people online whilst still being able to service retirees with cash? @AskNationwide You’ve mentioned this before on DM that credit card is ran by a third party. @dazworthing Have noticed that others with nationwide accounts have had same issue. Follow the on-screen instructions. Is there a problem with your online banking at the moment? Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. While you two are sitting on your bums talking about movies and corn-based snacks, my ISA interest rate has dropped to 0.01%. @AskNationwide Hi, is there an ETA for the technical problem with payments being "held back" this morning yet please? I can’t find which number I should call you on regarding this? I have spoken with the MP yesterday who was helpful and has said he will raise the issue once again. @HoskingTheTimes @AskNationwide hi my card keeps getting rejected in-store at the co-op, although it works in other shops, but co-op does not seem to have an issue with other cards ? @AskNationwide - are your systems down? Either way, I’m lumped with the debt. Are there issues with the app today? Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products. @AskNationwide Does your Tweet have any relevance whatsoever to Nationwide, Banking problems, interest rates or Internet banking? OK but the fact I could be "Librarian Matthews-Williams" but not "Mx Matthews-Williams" is a little ridiculous, don't you agree @AskNationwide? Building society customers trying to log onto accounts said they had 'disappeared' It’s not about the interest to be paid back. @AskNationwide hi there, can I down load bank account statements from my mobile app? Great service! I have looked on the website. Any comment?! @AskNationwide Is there still an issue with your systems as I’ve just been declined again at a different store ? @IanMacklin3 (Your ISA rate - 0.01% - SNOW JOKE! @AskNationwide is your service still down? @AskNationwide Good morning - I cannot access my accounts in the app, it says there's a problem? Then "We're Sorry. Check the official No sign of it today. He has tried to register many times but your system says it doesn't work. I will certainly join the thousands pressing for action on this matter, Page last updated by @AskNationwide I had an email saying it would be 3 working days. This is adding to the significant stress I have already been caused. Thanks for that!! Have you been affected by Nationwide’s banking glitch today? I have deleted the app and reinstalled 3 times still having the same problem. Appalling. “Technical problem” every time - any idea if this will resolve or should i phone in tomorrow? I was told noon. @musicmanleeds Not clear how widespread problem is... @TammyGi02631781 Please contact me. @AskNationwide First screen is service update. @AskNationwide + from when their system was down a few months ago but the transaction on the app is showing through as contactless and I’ve had no failed payments at the fuel station before, surly if it was an error it should of failed then? @didyouknowkerry Nationwide is not responsible for the content of external websites. @AskNationwide My nationwide app is having service problems, some money has gone in but isn't showing. We appear to be experiencing a technical problem ..." At the end there are 2 buttons. @AskNationwide trying to set up online banking for a HTB ISA. @AskNationwide I had an email saying it would be 3 working days. status page, User reports indicate no current problems at Nationwide.
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